Shipping T&C's

Shipping Terms and Conditions

Flat Fee Shipping: We offer a flat shipping fee of NZD $12.50 for all orders dispatched within New Zealand.

Click and Collect: Customers can opt for our Click and Collect service, which is free of charge. Please ensure you select this option at checkout.

Order Processing

Orders will be processed within 1-3 days of receiving your payment.

You will receive an email notification once your order has been dispatched.

 Tracking Your Order

All orders shipped via our courier partner include tracking information. You will receive tracking details via email once your order is on its way.

Responsibility for Shipping Times

Once your order has been dispatched, we cannot be held responsible for shipping times or delays caused by the courier service. While we strive to ensure timely delivery, unforeseen circumstances may arise, such as weather conditions or courier delays.

Collection of Orders

If you choose to Click and Collect, please do not collect your order without receiving an email confirmation from us. This is to ensure that your order is ready and available for pickup.

Final Sale Policy

All products are considered final sale. We recommend carefully reviewing your order prior to finalising your purchase.

In accordance with New Zealand Consumer Law, refunds may be issued if products are found to be faulty or not as described. Please contact us at if you believe you are eligible for a refund under these circumstances.

Contact Information

For any inquiries regarding shipping, please contact us.

Amendments to Terms

We reserve the right to amend these shipping terms and conditions at any time. Any changes will be reflected on this page.

By placing an order with us, you agree to these terms and conditions. Thank you for choosing Woodbine Studios!